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About Us

About Us


ABOUT AND FREQUENTLY ASKED QUESTIONS

ABOUT US KJ PAULA is located in the State of Massachusetts and serving the city of Boston and it surrounding neighboring cities and towns within the 50-60 miles driving radius with beautiful handmade gift baskets flowers and personalized embroidery gift items for many difference occasions since 2008.

FREQUENTLY ASKED QUESTIONS

Contact US with any questions or concerns at pauline@giftbasketskj.com (617) 990-7814

DO YOU SHIP SAME DAY? In most case yes, same day shipping is possible when order before 10: am

IS DELIVERY GUARANTEED we put great effort in trying to meet the delivery date with express or overnight service if need be. However Gift Baskets KJ had no control over the carrier and delivery may take longer. Once an order is shipped we will provide you with the tracking numbers, so you will be able to track your package. Extra shipping charge may apply depending on the type of shipping method we use or the shipping method use.

REFUND We will refund or exchange any gift basket items, excluding embroidery products (see embroidery information for more information) just as long as you let us know of the problem within 15 business days.

RETURN POLICY please returns merchandise in its original package for a full refund or exchange within 15 day of receiving the package.

CANCELLATION an order may be cancel if requests are made before order is shipped. Once an order is shipped we have no way to recall that shipment, until it reach it destination. We asked that as soon as you decide you know longer need the order you should notify us without delay.

PRIVACY POLICY The only information we collect from customers are for order processing, and are only view by us. As part of the order process, the following information is collected from shoppers: Name Shipping/Billing Address Email address Phone number Credit/Debit and Card Information. Our Commitment to the Security of Your Data is secure by Yahoo Privacy Policy, that let you shop with confident.

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